Jonathan ClarkeOperations Manager
Jonathan ClarkeOperations Manager Jonathan is responsible for the Operational management of Utilitrack offices and home workers in multi locations. Jonathan has over 25 years Utility sales experience in managing and motivating high performance acquisition and retention teams. Jonathan has experience with Telesales B2B, SME and corporate customers, in a variety of roles covering account management, team management and operational channel management. He is a sales multi award winner, and his teams have achieved external recognition at both BESMA and the National Sales Awards. Jonathan’s utility industry and experience of building sales teams supports the growth ambitions of Utilitrack to be the best in the industry. 
Alexster Pearson-CloughImplementation Manager
Alexster Pearson-CloughImplementation Manager Alexster introduces a new viewpoint to Operations, having previously held non-energy sales positions and successfully managing his own small businesses. Since joining Utilitrack, he has emerged as a trailblazer in process improvement. With his sharp attention to detail and innovative outlook, Alexster has documented and enhanced numerous areas within the business. A proactive team player, he consistently goes above and beyond to support both his colleagues and the broker network in serving their clients. Alexster explores various methods and pathways to streamline processes and seamlessly integrates changes.
Sam WoolstonSales Team Leader
Sam WoolstonSales Team Leader Sam has been an Account Manager and a key member of the Utilitrack team since the company's inception, bringing over 15 years of experience in the Utilities sector. With a background in finance prior to joining Utilitrack and deep expertise in the energy industry, Sam spearheads comprehensive account management for many of our largest clients. Additionally, she leads all incoming groups, as well as overseeing new connections and shipperless meters.
Richard O'NeillOps Team Leader
Richard O'NeillOps Team Leader Richard brings more than 11 years of sales experience from Npower, where he has earned multiple awards for being the top performer on his team. He is a versatile professional, skilled in B2B sales, Business Movers, and Renewals, and is eager to leverage his expertise to assist our brokers in the current challenging market. Richard adopts a proactive stance on compliance, making certain that all details are meticulously addressed.
Kelly HambyPeople & Process Manager
Kelly HambyPeople & Process Managerr Kelly joined Utilitrack in 2011 and has over 14 years of experience in the utility industry. With extensive business knowledge in various fields, including billing, new connections, and registration, she excels in query management, providing high calibre sales support, and ensuring compliance in all areas. Her comprehensive expertise is a valuable asset in her current role, guaranteeing that our broker network receives outstanding support within Operations.
Carla CloughAccount Manager – Partners
Carla CloughAccount Manager – Partners Carla joins Utilitrack new to the energy industry, but with a strong background from other sectors. Her diverse experience positions her as a vital contributor to expanding the skillset within Operations. Carla will share her expertise in media, marketing, and managing her own small business, allowing her to transfer these valuable skills to improve our working processes.
Diane Matthews Account Manager – Partners
Diane Matthews Account Manager – Partners Diane brings a solid background in customer service, sales, and mentoring, with her most recent position focused on assisting the unemployed in finding work. While Diane has years of experience across various fields, her true expertise is managing SME accounts and delivering exceptional service. 
David ToddAccount Manager – Franchisees
David ToddAccount Manager – Franchisees
Nikki Butler Operational Support
Nikki Butler Operational Support Nikki, who is new to the industry, joins Utilitrack bringing a wealth of experience from various sectors. In her previous roles, she developed strong communication skills while engaging with individuals, fostering robust relationships with both colleagues and clients. Her experience includes adeptly addressing inquiries and consistently meeting professional targets. Her expertise in information management and collaboration with third parties to achieve positive results will significantly enhance the growth of the Operations team. 
Chris SwanboroughAccount Manager - Franchisees
Chris SwanboroughAccount Manager - Franchisees Chris brings a fresh perspective to Utilitrack, entering the energy industry with a strong and diverse professional background. With experience in sales, he offers a sharp commercial instinct and a results-driven approach. Chris is also a military veteran, having served in Afghanistan and with the prestigious Coldstream Guards, demonstrating discipline, resilience, and a commitment to excellence that now underpin his work in this new chapter.Tel: 0113 397 0331 | Email: admin@utilitrack.co.uk
Utilitrack Ltd is Registered in England and Wales No. 07026121 Registered Office: 11 Lurke Street, Bedford, Bedfordshire, MK40 3HZ
