Managing your Utilities

• LOA
  The letter of authority is an important legal document giving Utilitrack the approval to act on your behalf. It is worded precisely, covers all eventualities that can be foreseen and leaves the recipient in no doubt as to what is being agreed to and authorised. Our Integrity platform issues and tracks this important document as part of your customer data.
• Termination Agreements
  The termination agreement is issued to your existing supplier to advise them of your intent to move to a new supplier. It is used for a number of reasons including to determine if the contract has been fully executed, determine if you can rescind the contract, determine if you have any legal right to terminate the contract, negotiate termination with the other party. This also forms part of your customer record.

• Contract
  The contract is the final legal agreement that is put in place to make sure you get what you want and lays out all of the rights, rates, exclusions, terms and conditions related to the product or service you are buying. Integrity generates this contract based on the suppliers templates and maintains a copy once the contract has been executed.
• Renewals
  Contracts, terminations, moves and changes are all done to a set timescale. Making sure your contracts are out for renewal at the right time is a key to getting the best deal year after year and our system makes sure this happens at just the right time. We contact you to renegotiate your contract and make sure we continually track your contract for intermediate break periods. Getting your renewal right will save you money year after year.

• Workflow
  Our Integrity platform makes sure we follow a standard approach when we are working with a customer. Depending on the product you are looking to use, Integrity has workflow that is specific to that product and that industry, making sure everything is done in the right order at the right time.
• Notifications
  With Integrity you never need to worry about forgetting key dates, missed items in workflow, failed renewals or getting legal documents done on time. Our notification engine can be set to automatically send you email and texts. It also sends notifications when key actions have taken place. Integrity gives you proactive management of the entire brokerage lifecycle.